Privacy statement

Privacy policy Brouwerij ‘t IJ
http://www.brouwerijhetij.nl
 
About our privacy policy
At Brouwerij ’t IJ, we respect your privacy. We therefore exclusively process the data we need for (the improvement of) our services, such as our web shop or newsletter. We will manage the information gathered about you and your use of our services with the utmost care. It will never be shared with third parties for commercial ends.
 
This privacy policy applies to the use of the website and the affiliated services of Brouwerij ’t IJ. The terms and conditions are valid from 04/25/2018 onwards. Publication of a new version cancels out the validity of previous versions. This privacy policy outlines which information about you we may gather, how we may use this information and with whom and under which conditions it might be shared with third parties. It also explains how we store your data, how we protect them against misuse and what your rights are regarding the information you provided us with.
 
About the data processing
Below we explain how we process your data, where we store them, which security measures we use and who might be able to view your data.
 
Webhosting
For our webhosting we have opted to make use of the services of Quickhost. Quickhost has access to your personal data in order to provide us with (technical) support. They will never use these data for anything else. They might collect meta data about the use of the services, yet these are not personal data. Quickhost is obliged to observe secrecy on the grounds of the agreement.
Quickhost has taken the relevant technical and organizational measures in order to prevent loss or misuse of your personal data. These security measures consist of the implementation of SSL encryption and a strong password policy. In order to prevent loss of data, Quickhost frequently stores backup data.
 
Web shop
Our web shop is developed with WooCommerce software. We host our web shop on a server managed and maintained by Quickhost. Your personal data will be stored here once you place an order through our web shop.
 
Email
For our email, we rely on the services of Quickhost, which has taken all the relevant technical and organizational measures in order to prevent misuse or loss of your personal data. Quickhost does not have access to our email and we treat all our email traffic confidentially.
 
Newsletters
We use MailChimp to send our newsletters. MailChimp will never use your name and email address for its own purposes. Below every email automatically send through our website you will find an unsubscribe link. Once you unsubscribe through that link, you will no longer receive our newsletter. Your personal data will be securely stored by MailChimp. MailChimp makes use of cookies and other technologies that provide insight into whether emails are being opened and read. MailChimp maintains the right to use your data in order to further improve its services and share information with others to that end.
 
Payment processor
In order to process the payments in our web shop, we make use of the platform of Mollie. Mollie processes your name, address and payment details such as your bank account or credit card number. Mollie took all the relevant technical and organizational measures to protect your data. Mollie maintains the right to use your data in order to improve its services and share (anonymous) details with third parties to this end. All the aforementioned guarantees with the regard to the protection of your personal details also applies to the sections of Mollies’ services for which they engage third parties. Mollie does not store your details any longer than is legally allowed.  
 
Shipping and logistics
Sendcloud
We make use of the services of Sendcloud in order to place orders with several parcel services. To that end, we need to share your name and address details with Sendcloud. SendCloud will only use these details in order to execute the agreement.
 
PostNL
Once you place an order with us, it is our responsibility to have it delivered at your address. We employ the services of PostNL to execute the deliveries. To that end, we need to share your name and address details with PostNL. To that end, we need to share your name and address details with PostNL. PostNL will only use these details in order to execute the agreement. In case PostNL employs third parties, it will share your details with them.
 
DHL
Once you place an order with us, it is our responsibility to have it delivered at your address. We employ the services of DHL to execute the deliveries. To that end, we need to share your name and address details with DHL. To that end, we need to share your name and address details with DHL. DHL will only use these details in order to execute the agreement. In case DHL employs third parties, it will share your details with them.
 
GLS
Once you place an order with us, it is our responsibility to have it delivered at your address. We employ the services of GLS to execute the deliveries. To that end, we need to share your name and address details with GLS. To that end, we need to share your name and address details with GLS. GLS will only use these details in order to execute the agreement. In case GLS employs third parties, it will share your details with them.
 
Billing and accounting
Invoices relating to the web shop will be generated and send through WooCommerce. We do not store any of the personal data used by WooCommerce.
 
Aim of the data processing
General aim of the processing
We exclusively use your data for the purpose of our service. Meaning that the aim of the processing is directly related to the order you supply. We do not use your data for (targeted) marketing. If you share your data with us and we use them to – without your request to do so – contact you later, we will explicitly ask for your permission. We will not share your data with any third parties other than those we need to fulfil administrative obligations. The latter are bound to secrecy by either our agreement with them or by legal obligation.
 
Automatically collected data
Data automatically collected by our website will be processed with the aim to further improve our services. These details (such as you IP address, web browser and operating system) are not personal details.
 
Cooperation with fiscal or criminal investigation
Brouwerij ’t IJ might be legally bound to share your details in the case of fiscal, criminal or government investigation. In that case we are forced to share your details, but will resist with all the means available within a legal framework.
 
Data storage terms
We will store your personal data as long as you are a customer with us. This means we will save your customer profile until you notify us that you no longer wish to make use of our services. Once you inform us about this, we will also consider it as a request to remove your data. Based on applicable administrative obligations we need to save invoices with personal data. We save these until the applicable term expires.
Employees, however, do no longer have access to your customer profile and the documents we created after you placed your order with us. 
 
Your rights
On the basis of applicable Dutch and European legislation, you have certain rights pertaining to the personal data that are being processed by us on our behalf. We explain which rights these are and how you can invoke these rights.
 
In order to avoid misuse we, in principle, only send transcripts and copies of your details to your email address as known to us. In case you would like to receive your details at a different email address or by mail, we will ask you to identify yourself. We keep an administration of completed requests, in case of a request to be removed we will file anonymised details. You will receive all transcripts and copies in the machine readable format we use within our systems.
You have the right to file a complaint with the Dutch Data Protection Authority in case you suspect we misuse your personal data.
 
Right of inspection
You always have the right to inspect the details, related to your person or traceable as such, that we process or have processed by others. You can file a request to that extent using the contact details below this document. You will receive a reaction within 30 days. Once your request is granted, we will send (to the email address known to us) a copy of all your details and an overview of all the third parties that processed them, citing the category under which we have saved them.
 
Right to rectification
You always have the right to have inaccurate details, related to your person or traceable as such, rectified. You can file a request to that extent using the contact details below this document. You will receive a reaction within 30 days. Once your request is granted, we will send (to the email address known to us) a confirmation that your details have been rectified.
 
Right to restriction of processing
You always have the right to have the processing of details, related to your person or traceable as such, restricted. You can file a request to that extent using the contact details below this document. You will receive a reaction within 30 days. Once your request is granted, we will send (to the email address known to us) a confirmation that your details have been rectified.

Right to transfer
You always have the right to have the details, related to your person or traceable as such, processed by another party. You can file a request to that extent using the contact details below this document. You will receive a reaction within 30 days. Once your request is granted, we will send (to the email address known to us) a copy of all your details we, or other parties on our behalf, have processed. It is most likely that we can no longer continue the service afterwards as secure linking of the data can no longer be guaranteed.
 
Right to object and other rights
If you do not agree with the way in which we or third parties process your personal data, you have the right to object. Once you object, we will put the processing of your data on hold awaiting the handling of your objection. In case your objection is well-founded we will provide you with all the transcripts and copies of the details that we or third parties have processed and will cease all further processing.
Furthermore, you have the right not to be subjected to automated individual decision making or profiling. We do, however, process your data in such a way that this right does not apply. If you find that this actually is the case, please contact us using the contact details below.
 
Cookies
Google Analytics
Through our website, cookies of the American company Google are placed as part of the Analytics service. We use this service in order to keep track of the way in which visitors use our website and to generate reports. The processor might be required to disclose these details on the grounds of current legislation. We did not give Google permission to use the Analytics data for its other services.
 
Cookies of third parties
In case the software solutions of third parties (WooCommerce) make use of cookies, this is stated in this privacy policy.
 
Changes in privacy policy
We maintain the right to change our privacy policy at all times. You will always find the most recent version on this page. In case our new privacy policy effects the way in which we process previously collected data, we will notify you by email.
 
Contact details
Brouwerij ‘t IJ
Funenkade 7
1018 AL Amsterdam
Nederland
T +31 (0)20 261 9800
E [email protected]

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